2018-03-29

Community Relations Director
Job Opportunity at Rightway Recruiting

Posted on Mar 29

http://www.rightwayrecruiting.com    503.699.4126

Location: Portland, OR
Job Type: Full Time
Job ID: W4153886

Community Relations (Sales) Director for Independent, Assisted Senior Living and Memory Care Community

Job Summary:

  • Responsible for maintaining all occupancy standards, accomplished through a combination of outreach, events and cultivating relationships with prospects, families and professionals.
  • Provide for a high level of customer service to residents, team members and professionals
  • Responsible for planning and directing marketing functions to maintain budgeted occupancy for the community.
  • Achieve and maintain budgeted occupancy and report census accurately and timely each week.
  • Accurately maintain the community’s database by entering information about new inquiries, advertising campaigns, and community center events.
  • Record consistent and appropriate follow up communication with inquiries and prospective residents.
  • Accountable to managing entire sales process, including but not limited to, telephone inquiries, tours, deposits and move in’s.
  • Develop and implement Quarterly Sales and Marketing Plan.
  • Conduct quarterly market analyses.
  • Develop and implement community events.
  • Complete advertising for the events.
  • Consistently identify, develop and maintain relationships with any and all potential referral sources and conduct on-going outreach visits as appropriate.
  • Manage and monitor department budget.
  • Research and maintain current information on local competition and new services and competitors entering the marketplace and report findings to the Executive Director and Vice President of Sales and Marketing.
  • Assist the Management Team in completing the necessary move-in paperwork ensuring a smooth transition for the resident and acting in compliance with company policies and appropriate State Licensing regulations.

Job Requirements:

  • 2 – 3 years prior experience, responsible for sales and occupancy in a senior living facility.
  • Bachelor’s Degree preferred.
  • Ability to work in a fast-paced, high-performance environment with multiple priorities.
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